How to Deliver a Server?

Please note that you need to prepare your server by ensuring it’s in working order and meets our requirements (see instructions on How to colocate a server).

Configure IP addresses, gateway, DNS, and subnet mask on your server.

Package your server with all server mounting rails for 19” racks, power cords, and brackets.

There are three ways to deliver a server.

Personal Delivery

Follow these steps to deliver a server for colocation:

  1. Ship or bring your server to the selected data center.
  2. Consign your server to one of Selectel’s specialists and fill out a Delivery and Acceptance Form in duplicate.
Who is delivering the equipment Required documents
Legal entities Company seal
Power of attorney to sign the Delivery and acceptance form (if the equipment is delivered by an authorized third party)
Terms of provision of the communication services in duplicate (the document can be downloaded from the letter that will be sent to the account contact mail when ordering the colocation service)
Individuals Passport, if the client is delivering the equipment themself
If an authorized third party is delivering the equipment, power of attorney
A copy of the customer’s passport
Authorized third party’s passport

The terms of provision of the communication services are drawn up once, that is, if you have already signed this document, you do not need to re-sign it. Your copy of the document will be signed from our side and sent by the Russian Post to the address specified in the Control panel.

Delivery by Taxi

Servers can be delivered for free by taxi during business hours. A taxi will bring you and your equipment to our data centers in Moscow and St. Petersburg from anywhere within the respective ring roads (MKAD in Moscow and KAD in St. Petersburg). Afterwards, you will be brought back to your home or office. To use this service, please indicate that you will require delivery via ticket system. Delivery is agreed upon after payment for the service. Prepare the server and delivery kit. The delivery by taxi is performed the same as if the servers were delivered personally.

Delivery by Courier

If necessary, servers can be delivered by courier service.

Please note that all delivery fees are paid by the client.

Clients are not required to be present at the time of delivery. You can send the required documents: completed and signed Delivery and Acceptance Form and Terms of provision of the communication services in duplicate by registered mail or enclose in a box with the server itself.